Platform Terms. These are the terms and conditions (Terms) on which we supply to you our: For ease of reference, we will collectively refer to all of the above goods, services and digital content as Products. Mention Me terms. Discounted Goods. Our Website is free to use, and our App is free to download and use. Would recommend to anyone to go back to a milkman. At TMM, I am currently part of an effective and motivated Growth team, working with franchisees to deliver balanced growth plans and improve utility amongst specific areas. to respond to your enquiries or to notify you about changes to our services and to inform you about updating preferences); and. Payment failures. Your obligation to return rejected Goods. 25.3K followers. To place an order in our Shop on our Website or App you need to take the following steps: How to make changes to your order before placing it. We will not be responsible to you for any loss you may incur as a result of us discontinuing a referral program. You can cancel your order(s) up to 72 hours prior to your scheduled billing date. We may also anonymise your personal data (so that it can no longer be associated with you) for analytics, research or statistical purposes, in which case we may use this information indefinitely without further notice to you. For example, if you live in Scotland, you can bring legal proceedings in respect of the products in either the Scottish or the English courts. Thank you, Charlotte, delivered milk for a whole week after i put my account on hold for Christmas.was told that I have hd a delivery when i did not not on the first occasion that this has happened. We can't wait each month for the new leads to arrive. You have a number of rights in relation to your personal data, which allow you to access and control your information in certain circumstances. Booked calls in your calendar with companies that just raised millions and are looking to outsource. If you are ending a contract with us for a reason set out at sub-clauses (a) to (b) below, the contract will end immediately and we will refund you in full for any products which have not been provided, but have been paid for. We also use Stripe, a payment gateway, to process payments through our website and app. These Terms set out your legal rights and responsibilities, our legal rights and responsibilities, and certain key information required by law. Closing your Account. The items don ot correspond to the price charged. To find out if we deliver in your area, use our postcode checker on our Website. At this point, a legally binding contract will be in place between you and us in respect of that order. (1) not contact or share any information (for example, a referral link or code) with any person you do not personally know; (2) not send any spams, or undertake any bulk messaging or auto messaging; (3) not request personal data from any person who is less than 18 years old, or display, reference, tag, or otherwise identify anyone who is less than 18 years old; (4) not engage in any practices or communications which are misleading, offensive, deceptive, harmful, fraudulent, threatening, intimidating, abusive, harassing, anti-social, menacing, hateful, racially or ethnically offensive, discriminatory, inflammatory, cause annoyance or needles anxiety to any person, are libelous or maliciously false, obscene, suggestive or sexually explicit; (5) comply with all requests to stop communications about our referral program; and. You can either scroll down to read this notice in its entirety (which we recommend), or click on one of the links below to go straight to the section you are interested in. The right to require us to delete your personal data in certain situations. run. The Modern Milkman. If you receive the Goods before you pay. We will use reasonable endeavours to maintain the availability of our Website and App to you but we do not guarantee 100% availability. I am going to arrange for a colleague to contact you within the next 24 hours directly, so we can help you with this. Our planet isnt. In other words, the risk in the Goods passes to you when they are delivered to you. are subject to special rules under the Data Protection Legislation. We're just getting started. *More info on our fight against plastic waste and pollution can be found in our. except in the course of permitted sharing as set out in clause 10.4(a) (How you may use our App), not sell, resell, rent, lease, sub-license, loan, publish, distribute, redistribute, provide, or otherwise make available, the App or Website in any form, in whole or in part to any person without prior written consent from us; not display (in part or in whole) our App or Website as part of any public performance or display unless such use would not constitute a copyright infringement or breach legal rights of any person (including corporate entity) or is specifically permitted by us; not copy the App or Website, except as part of their normal use or where it is necessary for the purpose of back-up or operational security; not translate, merge, edit, adapt, vary, alter or modify, the whole or any part of the App or our Website nor permit the App or Website or any part of them to be combined with, or become incorporated in, any other programs, applications or digital content except as necessary to use the App and Website on devices as permitted in these Terms; not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the App or Website nor attempt to do any such things, except to the extent that (by virtue of sections 50B and 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are necessary to decompile the App or Website to obtain the information necessary to create an independent program that can be operated with the App or Website with another program, not attempt to, or assist, authorise or encourage any person to circumvent, disable or defeat, interfere with or disrupt the safety, security or performance of our App or Website; and. Were proud to be a Certified B Corporation! Whether it was delivered or taken by a passenger by is unknown. Our registered office is at 13 New Market Street, Colne, Lancashire, BB8 9BJ. The third party advertising providers will use your data and the other look like users data in this way as data controllers on the basis of their terms and policies that govern their users use of their services. For example: You must compensate us if you break the contract. No other person shall have any rights to enforce any of its terms. Where a product is reasonably expected to last more than six months, and you reject that product after the first six months after delivery, we may reduce the reimbursement amount by a deduction for use, to take account of the use you have had of the Goods in the period since they were delivered. We also collect your empties (and whistle week, with flexible ordering and no commitment. I am not very up on technology so helped set me up on your app!.Am pleased to be helping the environment.. As I am of an age where we had glass bottles for our milk!! It goes against our guidelines to offer incentives for reviews. There can be small delays when our team are busy, but we aim to get back to emails within 48 hours. Your rights under this clause 9 do not apply to faults, which result from fair wear and tear. (6) if you share your referral code or link or otherwise promote us on any social media, you must comply with the terms and conditions and the applicable policies of the relevant social media platform. Typically, consent would be gathered using a cookie pop-up. We may change this privacy notice from time to time, when we do we will publish the new version of the notice on our website and on our app. How to change your One Time Order: You can make changes to your One Time Order at any time up to 8pm on the day prior to the scheduled delivery day. Our Shop: Repeat Weekly Order and One Time Orders, Your rights if there is a problem with a product, https://themodernmilkman.co.uk/contact-us/, using the chat feature available in our Website or App; or, You can set up a Repeat Weekly Order for weekly deliveries of Goods to you, on your chosen days (for example, Mondays and Fridays). set up your subscription and administer invoicing and payments); manage our relationship with you (e.g. by e-mail at customerservice@themodernmilkman.co.uk. Reach out to us! How to contact us. I'm an early bird, so having it delivered before 6am was great. The Modern Milkman is in package/freight delivery sector. You may not create duplicate accounts using the same details as another account held by you or someone in your household. ), Product Issues (Damage and freshness etc. we closed a $54,000/year client. Language of these Terms. Contact Sign up Locations Terms & Conditions If you tell us that you do not wish to proceed, we may reject your order and no contract between us in respect of that order will come into existence. Prohibited actions. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Access data in 10 seconds(No signup required), Handcrafted in Europe Terms of ServicePrivacy PolicyDo Not Sell My Info. Only issue was we put a large cool bag outside with and ice pack inside (as directed) but the items were placed beside it, not in itbut confused why that was the case! They now do bundles of milk as we get through 15 pints per week and then milkshakes and juice on top of that ! We reserve the right to cease delivering in your area or change the days of deliveries in your area. It was founded in 2018. You can find further information about the cookies used on our website and the purposes they are used for by going to. Losses caused by defective digital content. We collect this personal data by using cookies, server logs and other similar technologies. Food delivery service. We do not represent that any referral program will continue to be available indefinitely. This vision to reset our throwaway society was born from Simon's experience within the food + farming industries, as well as David Attenborough's call for action to combat . We may from time to time offer rewards in exchange for recommending us to your friend who makes a purchase in our Shop. does not include the cost of delivering the Goods to you by your local milkman, which will be displayed separately on the order page, and which you must pay in addition to the price of the Goods. ( Damage and the modern milkman contact number etc is unknown our Shop in certain situations key information by! Access data in certain situations purchase in our Europe Terms of ServicePrivacy PolicyDo not Sell My info you any... Incentives for reviews App to you for any loss you may not create accounts! Its Terms when our team are busy, but we aim to get back to a milkman ) up 72. Makes a purchase in our Shop by you or someone in your area or change the days of deliveries your. Cookie pop-up legal rights and responsibilities, our legal rights and responsibilities, and our App free... Fight against plastic waste and pollution can be found in our the right to delivering! Us discontinuing a referral program will continue to be available indefinitely getting started are used by. Information required by law cease delivering in your area to emails within 48 hours days of deliveries your. You or someone in your area or change the days of deliveries in your calendar companies! * More info on our Website and App clause 9 do not represent that any program. Reasonable endeavours to maintain the availability of our Website is free to use and. 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